Privacy Policy

Effective Date: 1/31/2025
Last Updated: 1/31/2025

At True Glow Collective, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website and purchase our products.

1. Information We Collect

We collect the following types of information:

  • Personal Information: Name, email address, phone number, billing/shipping address, and payment details when you make a purchase.

  • Non-Personal Information: Browser type, IP address, and website usage data collected through cookies and similar technologies.

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Communicate with you about your purchases or inquiries

  • Improve our website and customer experience

  • Send promotional offers (only if you opt-in)

  • Prevent fraud and ensure security

3. Sharing Your Information

We do not sell or rent your personal data. However, we may share your information with:

  • Service Providers: Payment processors, shipping partners, and email marketing services that help us operate our business.

  • Legal Authorities: If required by law or to protect our rights and users.

4. Cookies and Tracking Technologies

We use cookies to enhance your browsing experience, analyze website traffic, and personalize content. You can adjust your cookie preferences through your browser settings.

5. Data Security

We implement security measures to protect your personal data from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet is 100% secure.

6. Your Rights

Depending on your location, you may have rights to:

  • Access, correct, or delete your personal information

  • Opt-out of marketing emails (unsubscribe link included in emails)

  • Restrict or object to data processing

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies.

8. Changes to This Privacy Policy

We may update this policy from time to time. The latest version will always be posted on our website.

9. Contact Us

If you have any questions about this Privacy Policy, you can reach us at: Email: hello@trueglowcollective.com

By using our website, you consent to this Privacy Policy.